During my writing journey, I’ve written for internal and external users, and I’ve written docs for CLIs, APIs, SDKs, and UIs. I’ve primarily written for technical audiences, but I’ve written extensively for less technical users too.

I’ve been a founding member of several teams over the years. I was the first technical writer at Uber, the fourth at Stripe, the second at Retool, and the first at Stash. I joined Evervault in its early stages in a split role (Developer Relations and Marketing). I’ve helped grow teams through hiring, mentoring, and creating new processes. I’m comfortable in startup environments and all of the fun challenges that come with them.

At Evervault, I wrote long-form marketing materials and worked on technical docs. At Stash, I worked on external-facing documentation for developers and non-technical stakeholders. At Retool, I worked on user documentation for various products and features. At Stripe, I worked on API-related content for the Billing, Connect, and core payments products. And at Uber, my work focused on documentation for internal tools, CLIs, APIs, and microservices.

Samples

• Guide: Accepting card payments
• Guide: Building multi-PSP routing
• Blog post: Everything you need to know about 3D Secure
• Blog post: Card networks are more than just payment rails
• Blog post: Evaluating payment orchestration approaches
• Blog post: Shifting the norm on how OTAs work with card data
• Blog post: New Distribution Capability
• Evervault docs (these docs are a joint effort, I didn’t write and maintain them all myself)

If you’re interested in some less formal content, I have a few (likely outdated) posts up on Dev.to and I wrote a weekly weather-related newsletter for almost a year. There’s also a video on YouTube of a technical docs presentation I gave for TLV Partners.