During my technical writing journey, I’ve written for internal and external users, and I’ve written docs for CLIs, APIs, SDKs, and UIs. I’ve primarily written for technical audiences but I’m no stranger to writing for less technical users. In my first technical writing role, I worked with non-technical users and ran customer training sessions remotely and in-person.
I’ve been a founding member of several Docs teams over the years. I was the first technical writer at Uber, the fourth at Stripe, the second at Retool, and the first at Stash. I’ve helped grow teams through hiring, mentoring, and creating new processes. I’m comfortable in startup environments and all of the fun challenges that come with them.
At Stash, I worked on external facing documentation for developers and non-technical stakeholders. At Retool, I worked on user documentation for various products and features. At Stripe, I worked on API related content for the Billing, Connect, and core payments products. And at Uber, my work focused on documentation for internal tools, CLIs, APIs, and microservices.
Samples
Below are a few links to docs and other content I’ve worked on recently. Working on docs is always a collaborative effort, so there were of course others involved in creating, reviewing, and editing the content. These are all living docs so there may have been changes to them since I worked on them.
- Technical docs at Stash (except for the API Reference)
- Non-technical docs at Stash
- Glossary post about DLC
- Glossary post about liveops
- Blog post I partnered with Mintlify on
If you’re interested in some less formal content, I have a few posts up on Dev.to and I wrote a weekly weather related newsletter for almost a year. There’s also a video on YouTube of a technical docs presentation I gave for TLV Partners.